Cancellations, Returns, & Exchanges

100% Satisfaction Guarantee

At Expressions by Christine we stand behind our products and services with our 100% Satisfaction Guarantee. If you are not completely satisfied with any item it may be returned within 30 days for replacement, exchange, or refund at our option.

Returns

All returns must have a Return Merchandise Authorization Number. To obtain an RMA # contact rma@expressionsquincy.com. The RMA # should be included in all correspondence and be clearly marked on the outside of the return package. Returned merchandise must be shipped to:

Expressions by Christine, Inc.
Merchandise Returns
711 Maine Street
Quincy, Illinois 62301-4012

Cancellations

All letters and emblems are made to order and cannot be cancelled after production has begun. With this in mind, you have three (3) business days from the date we accept your order in which to cancel your order without obligation or penalty.

If you cancel, any property traded in, any payments made by you under the contract or sale, and any negotiable instrument executed by you will be returned within ten (10) business days following receipt by us of your cancellation notice, and any security interest arising out of the transaction will be cancelled.

To cancel a transaction, use our web site to view your pending orders and cancel the desired order or e-mail, mail or deliver a cancellation notice indicating your name, order number and your desire to cancel to:

Expressions by Christine, Inc.
Customer Service
711 Maine Street
Quincy, Illinois 62301-4012